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Archive for Social Media – Page 2

A Community of Love

In the words of John Lennon and the Beatles:

“All You Need Is Love”

Yes, Love is All You Need.

I have been working my ass off to produce programs for my business.  Thinking that I MUST sell out of every program I offer to be successful.   I also have carried this thought over to my client’s businesses as well.  After all, I am one of the key players helping them launch their products and see their visions through.

And you know what, that is bull shit.

Before you can sell a program out, you MUST first create a community.  But not just any community.  A Community of Love.

In the last few weeks I have seen love in many different ways through Facebook.  I have also realized that building a community is more important than selling out of programs.

Facebook provides a platform for everyone in the world to connect with others to build a community.  Let me share some of the community and love that I have experienced.

1.  Hosted and attended my first Facebook Party

I’ve heard of Twitter parties but had never attended.  So when I hosted a Facebook party a few weeks back, I was blown away by the community of talented entrepreneurs that attended my party!  I underestimated how much fun it would actually be.  I played online games like Pictionary and Social Media Trivia, there was community engagement on questions that I asked, and there were connections made!  I would say that I can see my community forming. Huge Success!

2.  Successfully crazy viral product launch

I wish I was referring to one of my products with this, however I am talking about Marie & Laura’s insanely popular B-School.  These incredibly smart & savvy chicks utilized their community of past B-Schoolers to help sell and market for them.  What better people to help than those that had went through the program and reached success because of it.  Sure the catchy videos created by Marie & Laura helped but the love from real people who went through it already was the biggest selling point.  They built a community and while  I don’t know exact numbers, judging by the love and buzz surrounding their launch with their community, I would say they did pretty well for themselves…  Success for them!

3.  Comment love and support!

Over the last week I have been feeling nothing but LOVE from my followers, friends, and family.  I asked for help and support to be chosen as a speaker at Spark & Hustle Atlanta.  You may know this already but this is the 2nd video contest that I have entered.   The first was for Rich, Happy & Hot LIVE with Marie Forleo.  My video entry, dancing skills and your comment love won me the chance to attend the event in NYC.  Today I found out that I have been chosen as a Finalist for Spark & Hustle.  This does not guarantee me a speaking spot YET but it does mean that I made it to the next round.  Something that I am very proud of.  A HUGE accomplishment to achieve even if I am not chosen.  I have again proven that I am slowly building a strong community.  Hmmmm Success again!

4.  Memorializing Life

This actually just happened this past week as well and is not related to business.  It does show the strength online communities can build when you bring people together.  A local friend passed away in a motorcycle accident this past weekend at the age of 29.  As word spread of the news, his friends took a couple moments to visit his Facebook page.  Some left comments of shock, others shared memories of the good times  and tagged pictures of those times they had with him.  Almost immediately the community of his close friends pulled together to help his family out with the funding to cover the unexpected expenses of the funeral.  This definitely shows the power of community and how much love you build off of one website.  There was nothing but love throughout his community.  I can only imagine how proud his mama must be to be able to see how loved he was.  The Ultimate Success Story.

As you can see, building a community of love can be one of the most important steps to any type of success.

What are you doing to build your community of love online?

Source: http://aliciarittenhouse.com/2011/06/community-love/

Grow your Profits with List Segmentation

Non-geek Definition: Breaking a list into smaller pieces for the purpose of targeting recipients with specific characteristics or demographics.

List segmentation is a proven strategy to use to improve your results and response for your email campaigns.

I know the techie stuff might intimidate you but I promise it doesn’t have to be scary.  Just make sure you check with your email marketing service provider to make sure that you have this feature!  AWeber, Constant Contact, MailChimp, and Infusionsoft do allow for you to utilize this feature.

Using list segmentation can grow your profits and increase your click through rates by closely targeting your readers.  Think about who is on your list.  You have a variety of peeps:

  • those who are your die-hard fans, have purchased a product or two from you, and are consistently sharing your info across their social networks.
  • some that just signed up over the last week or so and have absolutely no idea what all you have to offer.
  • probably some that have been on your list forever, they click through and read everything but haven’t spent a dime on ya.

Being able to send personalized emails can benefit your business by increasing your profits from targeted emails to interested readers, identifying engaged readers from inactive, ability to avoid high Opt-outs by only sending material that they want to receive, and allows you to increase your online presence reputation versus being considered Mrs. McSpammerson.

If you don’t have a list, I don’t know what the hell you are waiting for?!

  1. Go to MailChimp
  2. sign up for a free account
  3. add a form to your website
  4. and start building your list!

OR contact me today to schedule a consultation.

MailChimp is NOT my favorite resource but it is uber simple to use and will at least get you collecting email addresses!

Examples of how you can segment your lists out:

  • People who click or do not click on a particular link in an email.  Having them click through to a sales page or opt-in page will let you know who is interested and who is not!
  • By people who have recently signed up for your list.  This could be if you are running a special or have a class coming up and they missed the original emails because they signed up later!
  • Those that have already purchased versus those who have not. Offer them a discount for their loyalty or offer them the opportunity to be a rockstar affiliate for you and give them commission for marketing your product.
  • Separating them out by demographics. Do you offer in-person coaching/training as well as virtual?  Keep the two separate so that you do not offer someone that lives in CA an in-person event when you are in NY!
  • Spark the curiosity of the inactive. Offer some type of incentive or special to those that have been an inactive on your list.  Get them active again!
  • How you connected with them! Do you do in-person networking or have an uber cool custom landing page on Facebook that allows people to sign up for your list?  Keep them all separated so you can send them special emails without having to disrupt your full list!

Source: http://aliciarittenhouse.com/2011/06/grow-your-profits-with-list-segmentation/

Taking Your Brand to Twitter and Facebook

Uniqueness is now vital to the success of your brand.  With the sheer volume of people online, you have to make sure that when you’re marketing your product or service using social media that it is recognizable.  A brand is much more than just the product itself, or the visuals you create to promote it.

Branding is a complex word for most online marketers.  It’s an advertising/marketing term that’s been around for ages.  However, regardless of what you’re selling, your branding is what’s going to separate you from everyone else – especially on Twitter and Facebook.

Let’s first talk about image.  Assume that 25% of social media is all individuals who haven’t really done much with their Twitter profile or Facebook page.  They really don’t need to.  However, the other 75% are businesses – like you – that have an image and need to make sure their image is conveyed on the social networks as well.  Image is a combination of how you look and what you say.

Inconsistency is the #1 enemy when marketing.  To keep your brand alive on the social networks, you’ll want a customized Twitter background and/or a Facebook Custom Landing Page.  It should have the same “look and feel” as all your other materials – your website, blog, any freebies, and products.  The major benefit of having your own “look” is that both Twitter and Facebook are visual mediums.  As such, what people see is all that separates you/your business from the rest of the sites out there.  Thus, your look should be enticing, yet not overpowering, and appropriate for the nature of your business.

With social media, your goal is to build a relationship with your followers.  For your text image, first make sure your web site address is visible within your profiles.  Next, be sure to use only anchor text (keywords that have a link back to your web site) instead of blatant, outright links to your site.  Finally, be sure your tweets and postings are genuine.  Forget that you’re selling something (and I know you may think that defeats the purpose). Instead, offer tidbits of your knowledge on a daily basis.  The more others see that you want to help, the more inclined they’ll be to come to you when they need it.

Something that many online marketers forget about when they expand their brand to social media is their website.  Perhaps you’ve had it for years and it’s your typical HTML-based site.  If this sounds like you, you need to upgrade now and get yourself a WordPress website.  Why?  A WordPress website gives the average person the option to have a professional look and feel for their site at a reasonable price that will help your website ranking, while simultaneously allowing you to be involved in your web site dynamics via blog postings and updating your content.   You can read my blog post here about benefits of WordPress.

With your website updated and your social media profiles in place, you’re ready to relaunch your product and service to the world with your newly branded look!

Join me on Monday evening at 9p Eastern for a Facebook Fiesta where I show you how valuable Facebook can be for you business.  Click here to like me and then join us on Monday at 9p Eastern on my page for community interaction!

Source: http://aliciarittenhouse.com/2011/05/social-branding-taking-your-brand-to-twitter-and-facebook-2/

Autoresponders, Broadcasts, Shopping Carts – Oh My!!

The next two blog posts will be a series that will help make your emarketing campaign a little less confusing.  I will go through what Autoresponders and Broadcasts are, explain the different services out there, and help you pick which one is actually the best for your business.

List Subscribers and Customer Sales: How They Work Together (Part 1)

It can be very confusing for the non-technical person to understand how they build a list and make money with their online endeavor.   Luckily, it’s a pretty simply process to understand once you know all the players.

There are three terms you need to know:

  • Autoresponders The first email sent after a confirmed new subscriber requests information. Also sometimes referred to as an “auto response” (Definitions courtesy of AWeber)I Heart AWeber.com
  • Broadcasts Is a way to send a message to all or parts of your list of subscribers without interrupting a message sequence that might already be going out. Typically a broadcast is used to deliver newsletters, ezines and anything else that should only go out one time based on when the sender decides it is appropriate.  (Definitions courtesy of AWeber)
  • Shopping Carts are the means for processing payments on your web site when someone makes a purchase.  Some systems like 1ShoppingCart host your list, clients, allows you to send both broadcasts and auto esponders within the systems, and so much more.

In part one of this two-part series, we’re going to talk about Autoresponders.   Just as the name states, an autoresponder sends an auto response to someone as the result of an action.  Typically, this is when they visit your web site or blog and want to subscribe to your list, receive a free report, register for a teleseminar, etc.  The message that is shot out after signup and confirmation is the Autoresponder.

Another benefit or use of Autorepsonders is to create a Drip Campaign.  By setting the autoresponders up to send in different day intervals, you can create sale campaigns, event marketing, new product marketing, or just a friendly way to stay in sync with your list.

Here is the definition of Drip Marketing if you are not familiar with it:

  • Drip Marketing is a communication strategy that sends, or “drips,” a pre-written set of messages to customers or prospects over time.

Broadcasts are used in a similar mannerism as Autoresponders, they deliver emails to your list when you tell them to.  However, they are used in different ways.  Broadcasts are great for sending out your weekly Newsletter, sending out coupon codes, announcements, sales… I think you get the idea!

With more services, you can create custom HTML templates to send out branded Autoresponders and Broadcasts messages.  Again, this is another aspect of your business that allows for your to connect with your list while keeping your branding consistent and to ensure that you stay connected and close with your list of clients, prospects, and friends.

To achieve a list you must first start with what’s called an “opt-in” form.  This form – while it can ask for all kinds of information – always asks for AT LEAST the person’s name and email.   You can see what the form will look like and even customize it to make your site or blog (See mine on the right hand side, below my header image).  The program you choose then gives you HTML or JavaScript code that you insert into the code on your web page or blog.  As a result, when a user visits the site or blog and enters the required information it automatically adds the person to your list.  This becomes your customer list to which you can market your products and services.

To market to your list, most programs also include the functionality for you to create an Ezine (“electronic newsletter”).   You create the content for the Ezine, generally in a template that has your corporate “look and feel” and then you can email to the people on your list at some regular interval.

The list functions as your Contact Management System by keeping track of who wants to remain on your list and process requests from those folks who want to “unsubscribe.”  Certainly, you’ve unsubscribed many times to stop newsletters you receive via email and for which you no longer have an interest.

One of the core foundations of Internet marketing is building your list(s).  Most programs lets you create a separate list for each thing you do.  It allows you to market to a single list exclusively, or pick and choose what other lists you want to include.  In addition, it tracks what subscribers are duplicates across all your lists so that someone only receives a broadcast email from you once no matter how many lists contain their data.

In part two (next week), we’re going to talk about shopping carts, what they offer and how this all fits together.

Allure + Catch Your Visitors

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Collecting email addresses on your website is just as important as having your logo or image on your site! Your email list is your gold. This is how you can market your products, services, or programs directly to an audience. Without having a list, you are missing out on capturing potential clients and contacts’ email addresses that come to your website.

The majority of your visitors will not purchase anything or sign up for a consultation on their first visit. It is proven that it takes 5-7 “touches” before someone will purchase anything from you!

Not having a way to capture your readers information is a HUGE mistake and you will probably lose that person to someone who did. You are taking a big leap of faith that they will come back on their own. With so many different websites out there, this is taking a big chance!!!

Allure

You want to allure your visitors with FREE information (also called the “pink spoon“), in exchange for their email address, something that automatically comes to them when they hit submit no matter what time of day it is.

To Follow or Not to Follow

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Twitter can be overwhelming and intimidating! I do believe that everyone wants to tweet but it is the “big and scary” social network site. Twitter does not have to be if you take things slow, steady, and strategic when getting started.

The first thing you should know before continuing is DO NOT; I repeat, DO NOT follow everyone who follows you. You will receive follows from:

  • Spammers who you clearly don’t want to follow back.
  • Automated follows from people who follow you because you followed someone that triggered an alert somewhere.
  • Weirdies and creepers.
  • Finally, the legit ones that you will want to follow back!

This leads into the topic of today’s post – to follow or not to follow.

Here are some quick tips that allow you to make a decision as to whether they are follow-worthy. Your stream is sacred! Don’t flood it with just anyone! You will get the most out of this experience if you only follow those who you are really interested in.

Do they have a profile image?

I am not going to follow someone who is missing a profile image. I will not even engage if they are faceless! Since social networking is about engaging with people, it is hard for me to want to engage with a faceless person. Do you think they are taking social networking serious if they don’t upload an image before trying to build a following?

What is their profile name?

Does their profile name contain their name or brand’s name or something cheesy like make_cash_today? Yes, you will be surprised by some of the names that will come through. I will only engage with those who are going to bring value to me. Even though their name says “make_cash_today”, you probably won’t! ?

What does their bio say?

A Twitter bio can tell you a lot about that person or brand. Take a few seconds and read over it. What type of vibe do you receive when you read it? If you get an icky feeling, don’t follow them back! It really is that simple. This is also important to remember when setting up your bio! This is a first impression for your future followers.

What and when was their most recent tweets?

If you are still questioning whether you should follow someone, take a look at their most recent tweets. Are they recent? This tells you if they are active on Twitter or not. What do their recent tweets contain? This will help you decide if they are someone to follow or not.

If the person/brand has made it through this cut and you are still unsure of whether to follow or not, I say don’t. Clearly they are not interesting enough or you would have clicked follow by now. But there is one more thing to consider when making the decision.

What do their numbers tell you?

Look at their Following : Follower ratio. Having a balanced number of following : followers can tell you that they are safely interacting and engaging on Twitter. Celebrities and brands are usually the only exceptions to this rule because they are likely to have a high amount of followers with a low number of following back.

Take things slow when getting started. Create your profile first, customize your background and bio, and then start to grow your list. Twitter is not a popularity contest. Be strategic from the start so it is not so overwhelming.

Tagged as: getting started with twitter, social networking, Twitter, twitter followers, twitter tips

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To Follow or Not to Follow